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Inquiries:

If you wish to validate the authenticity of this survey you may contact the City of Burnaby at 604-294-7944 or visit the City's page.

Questions about this survey and use of your personal information may be directed to:

City of Burnaby Engineering Department, Transportation
Email: travelsurvey@burnaby.ca

Who We Are

The City of Burnaby is sponsoring the 2024 Burnaby Household Travel Survey. A professional, Canadian-owned research firm, R.A. Malatest & Associates Ltd. has been hired to conduct the survey data collection.

For assistance with the survey, or any questions about the survey process, please contact the research firm, R.A. Malatest & Associates Ltd.:

E-mail: info@burnabytravelsurvey.ca
Toll-free survey helpline: 1-833-224-7237

Participant Inquiries and General Inquiries:

1-833-224-7237 (toll-free)
info@burnabytravelsurvey.ca