If you received a letter in the mail, you have been invited to participate in this important survey and have an opportunity to help shape transportation planning for years to come!
You can login below using your secure access code.
If you want to complete the survey by phone or need help at any time phone the survey hotline at 1-833-224-7237.
Help us help you!
If you've been invited to participate in the survey, you have a unique opportunity to impact your community. Participate to ensure that the City knows how you get around Burnaby and better understands your travel needs.
Way to go!
To thank you for your time, you are eligible for some great prizes or a direct incentive!
- By participating in the survey and entering the prize draw, you will have the chance to win one of two $200 cash prizes or one of 45 e-gift cards for $25 for completing the survey.
The draw will be held in early 2025 and winners will be contacted directly by Malatest. Click here for contest details and click here for incentive rules.
We'll protect your privacy.
All information collected in the 2024 Burnaby Household Travel Survey will be completely confidential - and managed by our research firm R.A. Malatest & Associates Ltd. - in accordance with the Freedom of Information and Protection of Privacy Act.
Your responses will be combined with other responses in your area and used to identify travel patterns. No information that could be traced to you or the other members of your household will ever be released. Per FOIPPA requirements, your information will be retained for at least 12 months after conclusion of data collection. To find out more about how we will protect your personal information please contact us:
Toll Free: 1-833-224-7237
Email us: info@burnabytravelsurvey.ca
We are committed to protecting your privacy: Privacy Statement.